Participate in the Chico’s Customer Satisfaction Survey

For you, as a person who recently shopped at one of Chico’s outlets, to have an opportunity to give your feedback (about the shopping experience), you simply need to take part in the Chico’s customer satisfaction survey. As the name suggests, the survey is primarily designed to gauge customers’ satisfaction levels. This is important, because it is the only way in which the Chico’s management team can figure out whether or not customers’ expectations are being met. It also serves as a valve through which customers whose expectations have not been met can channel their frustrations – rather than leaving such frustrated customers to ‘vote with their feet’. The feedback that Chico’s management team collects through the survey is used to figure out where improvements can be made, so as to give the customers the best possible shopping experiences.

Requirements for you to participate in the Chico’s customer satisfaction survey

To participate in the Chico’s customer satisfaction survey, you need to be equipped with a computing device that has a browser application, and that is connected to the Internet. You also need to have shopped at one of Chico’s stores recently.

Steps to follow when participating in the Chico’s customer satisfaction survey

  • Firstly, you need to go to the Chico’s customer satisfaction survey site. To do so, you need to put your computing device on, and then launch the browser application. Then you need to enter the address/URL for the Chico’s customer satisfaction survey site into the browser application. The address/URL we have just made reference to is provided in the ‘links’ section of this article. When you enter that address/URL into your browser application, you are taken straight to the Chico’s customer satisfaction survey site.
  • When you get to the Chico’s customer satisfaction survey site, on the landing page, you’ll encounter a brief introductory message. After reading through the message, click on the ‘Begin Survey’ button.
  • When you click on the ‘Begin Survey’ button, you are taken to another screen, where you are required to enter some details from your Chico’s receipt. Those include the state, store, date, time and your age bracket. After entering all those details, click on the ‘Next’ button.
  • Answer the other questions in the Chico’s customer satisfaction survey. By the end of the exercise, you’ll have provided the details that Chico’s management needs to be able to serve you better in the future.

Links

Chico’s customer satisfaction survey site: http://www.tellchicos.com

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