Books-A-Million Customer Service Survey

For you to receive a coupon that entitles you to a discount worth $5 at Books-A-Million, you simply need to participate in the Books-A-Million customer satisfaction survey. When you complete the survey, the coupon will be emailed to you, and through it, you will be able to get a $5 discount on any purchase worth $25 or more at a Books-A-Million outlet. Participation in the Books-A-Million customer survey will also earn you an entry into a sweepstake, where you stand a chance to win $1,000 or to win any of the instant prizes valued at $1,500. And besides all these other offers, participation in the Books-A-Million customer satisfaction survey will also give you a chance to tell the Books-A-Million management team whether or not you had a positive shopping experience – and how they can improve customer experiences in the future.

Requirements for you to participate in the Books-A-Million customer satisfaction survey

To participate in the Books-A-Million customer satisfaction survey online, you need to be equipped with a computing device that has a browser application and that is connected to the Internet. You also need to have shopped at a Books-A-Million outlet, and obtained a receipt with a survey entry code.

Steps to follow when participating in the Books-A-Million customer satisfaction survey

  • Firstly, you need to go to the Books-A-Million customer satisfaction survey site. To do this, you need to put your computing device on, and then launch the browser application. Then you need to enter the address/URL for the Books-A-Million customer satisfaction survey site into the browser application. The address/URL we have just made reference to is provided in the ‘links’ section of this article. When you enter that address/URL into your browser application, you are taken straight to the Books-A-Million customer satisfaction survey site.
  • When you get to the Books-A-Million customer satisfaction survey site, on the landing page, you will find information about the survey. Scroll down the page, and at the very bottom end of it, you will notice a button labeled ‘Next’. Click on it.
  • When you click on the ‘Next’ button, you are taken to another screen, where you are supposed to enter the survey entry code (as obtained from your Books-A-Million receipt), in order to initiate the survey. Enter the code, then click on the ‘Enter’ button.
  • Answer the actual Books-A-Million customer satisfaction survey questions candidly. When you complete the survey, you will receive, via email, a coupon that will entitle you to a $5 discount the next time you shop at Books-A-Million (if you buy stuff worth more than $25 during that next visit). Completion of the Books-A-Million customer satisfaction survey will also earn you an entry into a sweepstake, where you can win various prizes.

Links

Books-A-Million customer satisfaction survey site: http://www.tellbam.com/

Books-A-Million customer satisfaction survey sweepstake rules: http://www.tellbam.com/websurvey/2/rules/97

Comments

  1. today 7/4/2017 I went to books a million to purchase a book that had just come out. the first employee I asked had looked up and found 1 copy but was unable to find it. so I said I would come back in a few days to check again. as I was leaving Emma came to door and stopped me saying she found the book. I went back in and bought the book. Thanked the ladies for there help and lefted the store. Emma said to take survey on line and showed me the number to punch in. As I tried to punch in number it kept saying the entry code was invalid, so I am letting you know how much I appreciated all the help from the ladies at the Leesburg, va. store on East Market Street. thank you .

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