Pep Boys Customer Satisfaction Survey Online

For you to share your feedback with Pep Boys (the full-service and tire aftermarket company) and, while at it, earn a chance to possibly win $5,000, you simply need to take part in the Pep Boys online survey. The survey is designed to elicit candid feedback from the people who get service repair or people who purchase products from Pep Boys. By participating in the survey, you get a chance to tell the people who run Pep Boys outlets about the aspects of their customer service you are satisfied with and, conversely, the aspects of their customer service you think can be improved upon. Participation in the survey gives you a chance to (conveniently and in a structured manner) tell the people who run the Pep Boys outlets how they can serve you better in coming days, how they can streamline their operations to enhance customer satisfaction… and so on. Participation in the Pep Boys online survey also earns you an entry into a sweepstake, where you could win $5,000.

Requirements for you to take part in the Pep Boys online survey

To take part in the Pep Boys online survey, you need to be equipped with a computing device that has a browser application and that is connected to the Internet. You also need to have gone for service repair or bought a product from one of Pep Boys outlets in the recent past.

Steps to follow when taking part in the Pep Boys online survey

  • Firstly, you need to go to the Pep Boys online survey site. To do this, you need to put your computing device on, and then launch the browser application. Then you need to enter the address/URL for the Pep Boys online survey site into the browser application. The address/URL we have just made reference to is provided in the ‘links’ section of this article. When you enter that address/URL into your browser application, you are taken straight to the Pep Boys online survey site.
  • When you get to the Pep Boys online survey site, on the landing page, you will encounter two green-colored buttons you can click on. Click on the first button if you recently procured service repair at a Pep Boys outlet. Click on the second button if you recently purchased a physically tangible product from a Pep Boys outlet.
  • When you click on either button, you are taken to another screen, where you are supposed to enter details about yourself (your name) and details about your transaction – transaction number or order number – as well as details about the store, that is, specifically the store number. After entering these details, click on the ‘next’ button, to initiate the actual survey.
  • Answer the Pep Boys online survey questions candidly, and at the end of the exercise, you will get an entry into a sweepstake where you could possibly win $5,000.

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